In App Chat Policy

Introduction: Hello Sellers! At Unfade Creations, we value your creativity and aim to provide a secure platform for your interactions with buyers. Kindly familiarize yourself with the following in-app chat policies to create a positive selling experience.

Communication Prohibition:

1. Sellers are strictly prohibited from sharing personal contact details, including mobile numbers, email addresses, or social media profiles, within the in-app chat.
2. All communications should be facilitated through the Unfade platform.

Transaction Settlement:

1. Sellers are encouraged to settle transactions exclusively on Unfade's platform, using the designated payment methods.
2. Unfade provides a secure environment for transactions, and settling outside the app may result in limitations on seller support.

Custom Order Creation:

1. Sellers are encouraged to utilize the custom order feature within the chat for products not listed in their store but can be curated upon request.
2. This allows sellers to offer customized solutions to buyers directly within the Unfade app.

Guidelines Compliance:

1. Sellers are responsible for adhering to Unfade's community guidelines and policies.
2. Any violation of the in-app chat policies may result in account actions, including suspension or termination.

Reporting Buyer Requests: If a buyer suggests settling transactions outside the app or engages in inappropriate communication, sellers are encouraged to report such incidents to Unfade at info@unfade.in.

Contact Information: For any assistance or clarifications, reach out to us at info@unfade.in or call us at +918005769290. We're here to support you in making your selling experience on Unfade enjoyable and successful.