In-App Chat Policy

Introduction:

Welcome to Unfade Creations, where creativity meets convenience. Our in-app chat feature allows buyers to interact with sellers seamlessly. To ensure a positive and secure experience, please review the following policies.

Prohibited Content:

1. Buyers are strictly prohibited from sharing any content that is illegal, offensive, or violates Unfade’s community standards.
2. The chat feature is designated for discussing product customizations only.

Transaction Settlement:

1. Buyers are encouraged not to settle transactions or engage in any financial transactions outside of the Unfade app.
2. Unfade may not be able to assist in case of issues arising from transactions conducted outside the platform.

Use of In-App Chat:

1. Buyers are reminded to utilize the in-app chat solely for discussing product customizations with sellers.
2. Any misuse of the chat feature may result in appropriate action, including account suspension.

Reporting Inappropriate Content:

If a seller shares any contact information or engages in inappropriate communication, please report it immediately to Unfade at info@unfade.in.

Contact Information:

For any inquiries or assistance, please contact us at info@unfade.in or call us at +918005769290. We are here to help you navigate the in-app chat feature and ensure a smooth shopping experience.